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Shipping and Delivery

How long does U.S. domestic orders take?

Please allow 2-3 business days for processing and 3-5 business days for shipping time. Once you get a shipping confirmation, you should also get a tracking number so you can stay updated on your lashes.

We now offer FREE SHIPPING for ALL domestic shipping, no minimums and no promo code needed! Automatically applies at check out.

Boldface is not responsible for delivery delays due to weather, mishandling by carrier, undeliverable addresses or incorrect contact and address information for all shipments. Once the package has left the Boldface HQ, we are not liable for delayed or lost packages as well as any extra fees.

Do you offer International Shipping?

Yes! As of 09/15/2017 we ship to: United States, Canada, Europe, Australia, and Mexico.

PLEASE NOTE: All International orders are subject to custom and duty fees defined by the country of import. These fees are not included in your order total. Boldface is not responsible for fees associated with import All fees must be paid by the recipient.  Your financial institution or country may charge conversion, import tax or custom fees on top of your total.

Customs policies differ from country to country, if you have any questions please contact your local customs office for more information before ordering.

If there is a problem with your package delivery or tracking number, please contact UPS or DHL directly. UPS: 1-800-PICK-UPS (1-800-742-5877) DHL: 1-800-225-5345

How much is International Shipping?

It varies depending on the weight and destination of your final order. You can find out the exact shipping charge for your order by putting the items you wish to purchase in your cart, proceed to checking, and view the order summary. The rates are pulled directly from UPS or DHL. We do not make money off of shipping costs, we charge you exactly what UPS or DHL is charging us to ship and unfortunately International Shipping does cost more than domestic.

How long is International shipping take?

It depends on which shipping method you choose. The shipping time frame is listed when you select one, however, is just an estimate and you may experience delay due to customs handling.

Boldface is not responsible for delivery delays due to weather, mishandling by carrier, undeliverable addresses or incorrect contact and address information for all shipments. Once the package has left the Boldface HQ, we are not liable for delayed or lost packages as well as any extra fees.

 

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