Questions? Feel free to email us
Do your lashes come with glue?
No, our beautiful lashes do not come with glue.
What is your most natural and dramatic lashes?
All of our lashes are on the pretty bold & dramatic in style:
Bold Collection, Most Natural- Good Vibes Only
Bold Collection, Most Dramatic- Double Trouble (Super Stacked)
Muse Collection, Most Natural- Meant To Be, Worth it
Muse Collection, Most Dramatic- Alter Ego
How many times can I use your lashes?
You can use our bold babes for around 10 times, if properly taken care of.
How do I care for my lashes?
The better you care for them, the longer they will last. Check our lash care guide for more details and tips.
What makes your lashes different?
Our lashes are completely unique and one of a kind. We are the only lash brand to have a 3-D, Multi-layer, bold look with a super thin band. We came up with this technique ourselves and manufacture them ourselves too.
Do you offer international shipping?
Yes. As of 09/13/2019, we are shipping to select International countries. Please check our Shipping and Delivery page for more information.
What are your shipping rates?
Please check our Shipping & Delivey page for more information.
U.S. Domestic Shipping
Please allow 2-3 business days for processing and 3-5 business days for shipping time. Once you get a shipping confirmation, you should also get a tracking number so you can stay updated on your lashes.
Any issues with deliveries, you must notify Boldface within 10 days or else we cannot help resolve the issue.
How much is U.S. domestic shipping?
Shipping is $1.99. Buy 3 products or more, get FREE domestic shipping. Automatically applies at check out!
Boldface is not responsible for delivery delays due to weather, mishandling by carrier, undeliverable addresses or incorrect contact and address information for all shipments. Once the package has left the Boldface HQ, we are not liable for delayed or lost packages as well as any extra fees.
As of 09/12/2019 we ship to the following countries: Australia, Austria, Belgium, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Gibraltar, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom.
Please allow 2-3 days for processing and shipping lead times can range from 3-21 days depending on the country. Due to COVID-19 you may see some delays in shipping times.
How much is International shipping?
Shipping rates vary depending on the country, it will calculate automatically at check out. Spend $50 and receive FREE International Shipping!
IMPORTANT NOTE: International orders may be subject to import taxes, customs duties and fees. The recipient of the order is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Boldface Makeup does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.
Boldface is not responsible for delivery delays due to weather, mishandling by carrier, undeliverable addresses or incorrect contact and address information for all shipments. Once the package has left the Boldface HQ, we are not liable for delayed or lost packages as well as any extra fees. Any issues with deliveries, you must notify Boldface within 10 days or else we cannot help resolve the issue.
*COVID-19 DELIVERY UPDATES
U.S. Domestic orders are still processing and shipping as normal.
International orders are still being processed but may see some delays in shipping (some up to 4-6 weeks). Thank you for your patience.
We love our bold babes and want you to be completely happy with your purchase! If our lashes were damaged while on its way to you or we shipped out the wrong style (oops!), please email us at firstname.lastname@example.org and we will gladly replace it within 14 days of purchase. We will need to see photos of the damaged lashes :( poor babies!
Due to the nature of our item and for sanitary purposes, there will be no refunds or exchanges for any other reasons.
Our lashes are bold, dramatic and and in your face and that’s how we like it!
Are you Cruelty-Free?
Yes yes yes! No animal testing or animal fur used in our products.
Can’t decide between two styles?
Check the Boldface Lash specs under each product page photos to compare between the different styles!